Meet Jeremy Serio
Jeremy Serio is a public safety professional with extensive experience in 911 operations and frontline leadership. He has spent two decades leading emergency communications teams, focusing on performance under pressure, professional accountability, and the human side of the headset. Jeremy’s approach blends real-world operational experience with practical leadership strategies that resonate with telecommunicators at every stage of their career. Known for engaging, relatable sessions, his trainings consistently receive strong feedback for being both impactful and immediately applicable to the job.
Trusted by Public Safety Professionals
“Great class. Nice to hear from someone that has actually done the work.”
“Great course! I have a lot of takeaways from this material.”
“It was probably the first time I’ve attended a training where all the points truly landed.”
Let’s Start a Conversation
Whether you’re looking for a speaker, trainer, or just want to continue the conversation, I’m always open to connecting with others.